Interalia MMU- 2 as AWU - Nortel: CS1. Meridian) systems. Well, I thought I knew as much as the others on this forum about Interalia MMU- 2 recorders (and have found some good tips as well), but I need help on this one.. Option 6. 1 as an AWU on port 1, and RAN on ports 2 and 3. I installed this unit to replace an aged Cook Digital Announcer that got fried.. RDB and AWU trunks setup the same, and wired them to the Interalia. The RAN trunks seem to be OK (which is to say they respond to LD 3.
Trunk testing, but the AWU is not behaving well. I've had about 3 scenarios of working/not working: Set as AWU, I was able to dial the ACOD for Rt 1. MSG 1; but was not able to dial the ACOD from Rt 1. RAN (8. 01. 1) or Rt 1. RAN (8. 01. 2). The TARG and TGAR do not conflict, so that's not it. I'm suspecting I may not have a good ground connection, so was tinkering with that today. In the LD 3. 6 Trunk testing, was getting ERR1.
AWU trunks, but not the RAN. ERR1. 10 says to check the trunk database. Looking into it, I noticed the AWU_Data referenced RANF (defined as the Music On Hold Route!?!) to be Rt 1. AWU in the PBX but has no trunks wired to it.?) and the RANR as Rt 1. So I deleted/rebuilt Rt 1.
RAN route, instead of AWU route, and then I could use LD 3. Trunk testing to access all.. Rt 1. 0, 1. 1, and 1.
This manual and the software accompanying this product are. If trouble is experienced with the digital voice announcer, please contact Interalia.
All fine and good, right? But now I can no longer dial the ACOD from ANY of the 3 Routes! Not sure if I should be concerned or not.. Well, my last symptom is, the AWU functionality 'sort of' works. I set a Wake- Up call, it rings the phone at the appropriate time, but never plays the MSG. So questions- What is the purpose of the RANF setting in the CDB/AWU_Data, and if it needs to be Rt 1.
I knew nothing of the wiring/programming of the former Cook Digital Announcers, so don't know if it was supposed to be wired or not. In looking through the LD 1. LD 1. 6 NTP's, it showed not only the RANF setting, but also indicated there should have been a prompt for 'Conf' loop, but I did not see one when programming..
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More background- when I had Rt 1. AWU I noticed that every time I dialed the ACOD of the Rt 1. AWU route, both the sole TN of the Trunk assigned to Rt 1. AWU and 1 TN (of the 4) of the Rt 1.
AWU simultaneously went active. Is the RANF route supposed to be 'virtual only' and meant to go active the same time the 'real' RAN route trunk is active?
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Or should it be wired in common with the trunks of the RAN route, and perhaps without that wiring, that's why I'm not hearing the MSG?